Privacy Policy of Céili Learning

At Céili Learning, we are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our online platform and in relation to our services including academic consulting, cultural and language programmes, historical site tours, vocational training, study abroad programme development, and student visa guidance. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identification Information: This includes your name, email address, postal address, phone number, date of birth, nationality, passport details, academic background, and any other information you provide when you register for a programme, apply for a visa, or contact us.
• Educational and Professional Information: Details related to your current education, academic interests, vocational training needs, and study abroad preferences.
• Payment Data: Information necessary to process payments for our services, such as billing address and payment card details. Please note that we do not store full payment card numbers on our servers.
• Usage Data: Information on how you access and use our online platform, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
• Communication Data: Records of your communications with us, including emails and inquiries via our online forms.

2. How We Use Your Information

We use the collected information for various purposes, primarily to deliver our services and improve your experience:

• To Provide Services: To facilitate academic consulting, enrol you in cultural and language programmes, arrange historical site tours, deliver vocational training, assist with study abroad programmes, and provide student visa guidance.
• To Communicate: To respond to your inquiries, provide updates about your applications or programmes, and send important service-related notices.
• For Programme Development: To analyse trends and preferences to develop new or improve existing educational and cultural programmes.
• For Marketing: With your consent, to send you information about new programmes, special offers, or other news that may be of interest to you. You can opt-out of marketing communications at any time.
• For Legal Compliance: To comply with legal obligations, such as visa regulations, and to respond to lawful requests from public authorities.
• To Improve Our Online Platform: To understand how users interact with our site, diagnose technical issues, and improve functionality and user experience.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which Céili Learning is subject.
• Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by Céili Learning or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

4. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our online platform, conducting our business, or providing services to you (e.g., payment processors, hosting providers, educational partners, visa processing agencies). These providers are contractually bound to protect your data and only process it according to our instructions.
• Educational Institutions: When you enrol in a study abroad programme or require academic consulting, your relevant personal data may be shared with the partner educational institutions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.

5. International Data Transfers

As an international education and tourism company, your data may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). This includes countries where our partner institutions are located. Where we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your privacy rights.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, use, alteration, or disclosure. These measures include data encryption, secured networks, and access controls. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Data Protection Rights

In accordance with GDPR, you have the following rights concerning your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within one month.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer necessary to retain your data, we will securely delete or anonymise it.

9. Third-Party Websites

Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us:

Céili Learning

315 Parnell Street, Floor 3

Dublin, County Dublin, D01 V4C3

Ireland